Capabilities
Everything Tupi does, in plain terms.
Tupi runs the whole life of an interpreting assignment for your agency, from the first request to the paid invoice. It takes care of the admin around each job so your coordinators and interpreters can concentrate on the people who need them.
Bookings and assignment
From the first request to a confirmed interpreter.
Run every kind of assignment from one place, with the routine chasing handled for you.
Every kind of assignment
Book face to face, scheduled telephone, scheduled video and exam support assignments, and choose which types each client organisation can request.
Clients book for themselves
Client organisations get a portal structured the way they are, with departments and named requestors who submit and track their own bookings.
Interpreters reply their way
Interpreters accept, decline or propose another time from the portal, or simply reply to the offer email. Tupi understands the reply.
Assignment on your terms
Assign an interpreter yourself, or let Tupi offer and allocate assignments automatically wherever you have switched it on.
Nobody left guessing
The assigned interpreter gets a confirmation and a calendar invite. Anyone else who accepted is told the job has gone, and a displaced interpreter hears straight away.
Job sheets issued for you
A job sheet is produced and emailed ahead of each session, ready to be completed and approved.
On-demand interpreting
An interpreter on the line in seconds.
Offer telephone interpreting on demand, run by your interpreters, under your name.
Calls routed in seconds
A client calls needing an interpreter and Tupi routes the call to someone available with the right language, day or night.
Your brand, your number
Clients call your agency and hear your agency. Tupi stays invisible.
Take calls anywhere
Interpreters can take calls by callback to their own phone or directly in the browser.
Interpreters and compliance
Know every interpreter is cleared to work.
Keep the evidence your clients expect in one place, and see what needs attention before it lapses.
Languages you can rely on
Each interpreter's languages are recorded with proficiency and approved by you, from a list of more than 200 languages.
Compliance evidence in one place
Collect identity, right to work, proof of address, indemnity insurance and enhanced DBS evidence. Request, review and approve each document, with expiry dates tracked.
Bank details checked
Interpreters' bank details are validated before a payment is set up, so money reaches the right account.
Rates, invoicing and payment
Get paid correctly, and pay interpreters correctly.
Pricing, checking and invoicing that follow your own rules rather than a spreadsheet.
Priced from your rate card
Every line is priced from the rate card you set, never from a default, with minimum durations applied. A phone call and a booking of the same length bill the same way.
Special conditions handled
Where your rate card allows for special conditions, Tupi proposes the session, travel and mileage adjustments for you to approve.
Paperwork checked for you
Tupi reads uploaded job sheets, receipts and supplier invoices, extracts the figures and flags anything that disagrees with the booking. Nothing changes until you approve it.
Self-billing or their own invoice
Interpreters on your self-billing agreement get a numbered invoice raised on their behalf. Those who invoice themselves upload their own, and Tupi reconciles it against the priced record.
Connected to your accounting package
Connect QuickBooks today, with Sage Accounting and FreeAgent to follow. Client invoices and interpreter bills go straight to your books, with clients and interpreters linked to their customer and supplier records.
Client invoices from real work
Invoice clients from completed, approved work, with the rates and time already in place.
For interpreters
Less admin for the people doing the work.
TupiEX gives freelance interpreters a free way to keep their own records straight.
Journeys tracked
GPS journey tracking records travel as it happens.
Receipts captured
Photograph receipts as you go, instead of hunting for them at year end.
HMRC mileage rates
Mileage is calculated at HMRC rates, with reporting split by agency.
Free core features
Core features are free for freelance interpreters, and always will be.
Our principle
Technology behind the interpreter. Never instead of one.
Tupi will never replace an interpreter with machine interpretation. We use automation, including AI, on the paperwork around the interpreter, and a person stays in charge of every decision that matters.
Where automation and AI help
- Understanding interpreters’ email replies, so they can accept or decline an assignment without logging in.
- Reading job sheets, receipts and supplier invoices, and flagging any figure that disagrees with the booking.
- Proposing session, travel and mileage adjustments where your rate card allows for special conditions.
- Offering and allocating assignments automatically, only where your agency has switched it on.
What we will never do
- Replace an interpreter with machine interpretation. Every call, booking and conversation is interpreted by a person.
- Let a figure read or proposed by software take effect before a person approves it.
- Supply our own interpreters, or put anyone else’s in front of your clients.
Security and data
Built to carry sensitive work.
The platform is hosted in the UK, with encryption in transit and at rest. Every user has their own account, permissions are enforced on the server, and administrator accounts are protected by multi-factor authentication.
Visit the Trust CentreIn use today
Multilingua Devon
Tupi supplies no interpreters and runs no marketplace. Agencies like Multilingua Devon use it to run their own service, with their own interpreters, under their own name.
See it with your own bookings
Tell us how your agency runs today.
We will show you how Tupi fits the way you already work, from 10 interpreters to 5,000.